Introduction:
Digical is a popular calendar and scheduling app that has gained a lot of popularity among Android users. It offers a wide range of features such as syncing with various calendars, customizable widgets, and easy event creation. However, some users have reported experiencing issues with the app when it comes to transferring appointments. In this knowledge base article, we will explore the possible reasons for this problem and provide solutions to help users resolve the issue.
Key Points:
1. Understanding the problem
2. Possible causes for appointments not transferring
3. Solutions to fix the issue
a. Update the app
b. Check calendar settings
c. Ensure proper internet connection
d. Clear app cache
e. Reinstall the app
4. Tips to prevent future issues
5. Contacting customer support
6. Conclusion
Understanding the problem:
The main issue reported by users is that appointments created in Digical are not being transferred to their Google or other synced calendars. This can be frustrating as it can lead to missed appointments and important events.
Possible causes for appointments not transferring:
1. Outdated app version: One of the main reasons for this issue could be using an outdated version of the app. Developers are constantly releasing updates to fix bugs and improve the app’s performance. Using an older version of Digical could result in syncing issues.
2. Incorrect calendar settings: Another common reason for appointments not transferring is incorrect calendar settings. If the app is not configured properly, it may not be able to sync with your calendars.
3. Poor internet connection: A stable internet connection is crucial for Digical to sync appointments with your calendars. If your internet connection is weak or unstable, it may cause syncing issues.
4. App cache: Over time, the app’s cache can accumulate and cause problems with the app’s functionality. This can also lead to appointments not transferring to your synced calendars.
Solutions to fix the issue:
a. Update the app: The first and most simple solution is to check for updates in the Google Play Store and update the app to the latest version. This may resolve any bugs or issues with the previous version.
b. Check calendar settings: Make sure that the correct calendars are selected in the Digical app. Go to the app’s settings and select the calendars you want to sync with. Also, ensure that the correct time zone is selected.
c. Ensure proper internet connection: Check your internet connection and make sure it is stable and strong enough to support syncing. If you are using a Wi-Fi connection, try switching to mobile data or vice versa.
d. Clear app cache: If the app’s cache is causing the issue, clearing it can help resolve the problem. Go to your device’s settings, select “Apps,” find Digical, and clear the cache. Then, restart the app and check if the appointments are now being transferred.
e. Reinstall the app: If none of the above solutions work, try uninstalling and reinstalling the app. This can help resolve any underlying issues with the app’s installation.
Tips to prevent future issues:
1. Keep the app updated: Make sure to regularly check for updates and keep the app up to date. This can help prevent any potential bugs or issues.
2. Check calendar settings: Double-check your calendar settings and make sure the correct calendars are selected for syncing.
3. Keep a stable internet connection: A stable internet connection is crucial for Digical to sync properly. Make sure to have a strong and stable connection while using the app.
4. Clear app cache regularly: To avoid any potential issues with the app’s cache, it is recommended to clear it regularly.
Contacting customer support:
If the issue persists even after trying the above solutions, it is best to contact Digical’s customer support for further assistance. They may be able to provide a specific solution for your device and help resolve the issue.
Conclusion:
In conclusion, transferring appointments from Digical to your synced calendars can sometimes be a challenge. However, by understanding the possible causes and following the solutions provided, users can resolve this issue and continue using the app seamlessly. It is also important to keep the app updated and regularly check for any potential issues to prevent future problems. If the issue persists, do not hesitate to contact customer support for further assistance. With these tips, you can enjoy the full benefits of Digical without any syncing issues.
