Pure Barre Cancel Class Policy: Understanding the Details
As a fitness enthusiast, you’ve likely experienced the benefits of Pure Barre, a popular exercise method that combines elements of ballet, Pilates, and yoga to create a full-body workout. However, life can be unpredictable, and sometimes we need to cancel our classes due to various reasons. In this article, we’ll delve into the details of Pure Barre’s cancel class policy, helping you understand your rights and responsibilities as a client.
Introduction
At Pure Barre, we strive to provide an exceptional fitness experience for our clients. While we can’t always control external factors that may affect your ability to attend classes, we want to ensure that you’re aware of our policies in case you need to cancel or reschedule. Our goal is to maintain a positive and supportive environment for all members, while also being understanding when unforeseen circumstances arise.
Key Points
1. General Cancellation Policy: Pure Barre allows clients to cancel their classes up to 2 hours prior to the scheduled start time with no penalty or fee. This policy applies to online and in-studio classes. 2. Rescheduling Classes: Clients can reschedule their classes by contacting us at least 2 hours before the scheduled class time. Please note that we may require a $10 fee for each rescheduled class, which will be deducted from your next payment or refunded if you cancel. 3. No-Show Policy: If you fail to show up for a scheduled class without notifying us in advance, you’ll be charged a $20 no-show fee. This fee will be applied to your account and may affect your ability to reschedule in the future. 4. Class Cancellations Due to Instructor Availability: In rare cases, we may need to cancel classes due to instructor availability or scheduling conflicts. If this happens, we’ll provide an alternate class schedule and notify you as soon as possible. 5. Special Event Cancellations: During special events like workshops, masterclasses, or retreats, our cancellation policies may vary. Be sure to check with the event organizer for specific details on how to cancel or reschedule. 1. Cancellation Fees: Pure Barre does not charge fees for cancellations made in accordance with our general policy or when clients are unable to attend due to unforeseen circumstances. However, failure to show up without notification may incur a $20 no-show fee. 2. Make-up Classes: If you’re unable to attend a scheduled class, you can make up the session within a 30-day period from your original cancellation date. Please contact us to arrange an alternate time slot. 1. Injury or Illness Cancellations: If you’re experiencing illness or injury that prevents you from attending classes, please notify us as soon as possible so we can provide accommodations or recommendations for alternative exercises. 2. Travel and Vacation Cancellations: When traveling or on vacation, it’s essential to cancel your classes in advance to ensure we can adjust our scheduling accordingly. 1. Client Responsibility: As a Pure Barre member, you’re responsible for keeping us informed about any changes in your schedule or availability. Failure to do so may result in penalties or difficulties rescheduling. 2. Communication Channels: Please contact us via phone, email, or through the Pure Barre app to cancel, reschedule, or notify us of any changes.
Conclusion
At Pure Barre, we strive to create a supportive and flexible environment for our members. By understanding our cancellation policies, you’ll be better equipped to navigate life’s unexpected twists and turns while maintaining your fitness journey. Remember to communicate with us promptly when needed, and let’s work together to find solutions that suit everyone’s needs.